Connect directly with your audience through well-timed, personalized SMS.

Trigger personalized SMS to people based on the onsite behavior

EffortlesslyintegrateSMS into your cross-channel mix and launch campaigns that complement your existing strategy for email, web and app.

Boost reach

Increase conversions

Recover more revenue


Triggered SMS

Create personalized, automated SMS based on customer behavior that reduce cart and browse abandonment, and consistently drive eCommerce revenue.


Social proof

Gain customer trust, reduce purchase anxiety and boost sales with FOMO and wisdom of the crowd.


Coupon code

Dispense individual or multi-use coupons with expiry dates and limits to acquire new customers, reduce cart abandonment, reconnect with lapsed customers and help sell excess stock.


Behavioral targeting

Treat shoppers differently based on their actions and lifecycle stage with behavioral targeting.



Automatically optimize the customer experience across channels towards your business goals.

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Want to see how marketing automation can increase your KPIs?

Blend tailored SMS messages with other channels as part of a personalized cross-channel experience for your customers.

Send highly personalized SMS messages that are specific to each customer based on their behavior and transactional history.

Implement, test and improve your SMS messages without relying on your internal IT and development teams and benefit from our intuitive drag-and-drop functionality.

Achieve faster results and higher order completion rates by sending a mix of email and SMS messages to recover lost revenue, help shoppers stock up on their favorite products and more.

Benefit from Fresh Relevance’s pre-built integrations with major SMS providers or simply send your SMS messages directly through the Fresh Relevance platform.


Find out how Fresh Relevance integrates with your SMS provider